Privacy Policy

1. Overview

LetzGo Tech (“LetzGo”, “we”, “our”, or “us”) provides mobility-related digital services, including rider, driver, and support experiences. This Privacy Policy explains how information may be collected, used, stored, and shared when people use our website and applications.

2. Information we may collect

• Account information such as name, email address, phone number, and profile information.
• Trip-related details such as pickup and dropoff points, selected vehicle type, and trip status history.
• Location data when required for mobility functionality, subject to device permissions and app settings.
• Support or communication details when users contact us.
• Technical, device, and diagnostic data required to operate, secure, and improve the service.

3. How we may use information

• To provide, operate, maintain, and improve the LetzGo services.
• To create and manage user accounts and support ride-related functionality.
• To enable matching, trip lifecycle, support, fraud prevention, and security measures.
• To communicate service, support, legal, or policy updates.

4. When information may be shared

We may share limited information with service providers, infrastructure vendors, customer support partners, legal advisors, or authorities when required to operate the service or comply with legal obligations.

5. Data retention

Information may be retained for as long as reasonably needed for service delivery, legal compliance, dispute handling, fraud prevention, and business recordkeeping.

6. Your rights and requests

Depending on your location, you may have rights related to access, correction, deletion, objection, restriction, or portability. Contact privacy@letzgo.tech for privacy-related requests.